Effective Date: March 1, 2026
ITO (Input The Output), a B2B technology company based in Lebanon, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account on our platform
- Book a training course or event
- Request a consultation or service quote
- Subscribe to our newsletter or marketing communications
- Submit a contact form or inquiry
- Engage with us through our Odoo ERP, cloud consultancy, digital marketing, or AI solutions services
This information may include your name, email address, phone number, company name, job title, billing address, and any other details you choose to provide.
1.2 Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Device information (type, screen resolution, language)
- Date and time of access
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services, remember your preferences, and improve our offerings. For more details, see Section 5 (Cookie Policy) below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our IT services, including cloud consultancy, digital marketing, AI solutions, Odoo ERP implementation, web and mobile development, and technical training courses.
- Account Management: To create and manage your user account, process bookings, and handle payments.
- Communication: To respond to your inquiries, send service-related notifications, and provide customer support.
- Marketing: To send you promotional materials, newsletters, and information about our services, events, and training programs (with your consent where required).
- Analytics: To analyze usage patterns, monitor the effectiveness of our marketing campaigns, and improve our website and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Security: To detect, prevent, and address technical issues, fraud, or security breaches.
3. Data Sharing and Third Parties
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
- Service Providers: We work with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, hosting providers, email service providers, analytics tools). These vendors are contractually obligated to protect your data.
- Business Partners: When you engage with services that involve our partners (such as Odoo or cloud service providers), we may share relevant information to facilitate service delivery.
- Legal Requirements: We may disclose your information if required by law, regulation, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. International Data Transfers
As a Lebanon-based company serving international clients, your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
5. Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data in transit
- Secure server infrastructure and access controls
- Regular security assessments and updates
- Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
- Right to Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.
- Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@inputtheoutput.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- For the duration of our business relationship and any ongoing service agreements
- As required by applicable laws and regulations
- To resolve disputes and enforce our agreements
When personal data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at info@inputtheoutput.com.
10. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: ITO - Input The Output
- Email: info@inputtheoutput.com
- Location: Lebanon